Services & Experience
What is our substantial difference & advantage over Consultancy Company’s ?…
Our down to earth programs in which we blend our academic background with over 12 years of hands-on real life field experience. These programs guarantee you front-line, operational solutions that will help you reach your goals!
What we do different?...
We offer custom-made step-by-step frameworks & easy implementable systems to get organizations back on track; Islands managed adequately; teams structured; hospitality services up to standard; customer satisfaction improved; renovations completed while open or businesses turned around efficiently!
As hospitality experts… We will…
- Show your team how to do the RIGHT things the RIGHT way…
- Train your management to lead their team the RIGHT way in the RIGHT direction
- Establish a fully transparent management system enabling you direct involvement
Where did we do this before…?
British Virgin Islands, Private Island
Rustique colonial architecture providing secluded privacy within easy reach; the Caribbean before it went public on 850 acres of Private Island providing full service luxury in private villas with stunning views…
- Upgrade and re-organization of entire resort operation
- Preparation of budgets and completion of 1st-phase refurbishment
- Management guidance training and coaching
- Revamp of complete F&B up to current market standards
- Guidance of marketing & sales to enforce market position
Malaysian Borneo, Sabah
Authentic architecture blending Malaysian culture smoothly in with contemporary elements and modern day butler service set amidst Borneo’s serene and unspoiled rainforest nature. Guests will truly experience that a specialty can become a commodity to be missed once back home…
- Establishing critical opening path for all divisions front/back of house
- Design and constructional lay out completion of entire back of house and kitchen
- Sourcing and procurement of all required PMS-POS and service systems
- Design and implementation of custom made full service private butler system
- Design and implementation of logistics & infrastructural system
Seychelles, Private Island
This top star private island is well-known for hosting the rich and famous from around the world. Exquisite villas overlook the Indian Ocean in complete privacy, each offering 250 square meters of luxury
- Design and implementation of custom made full service private butler system
- Lead €2 million Island upgrade/hard refurbishment and €1.5 million soft refurbishment
- Re-design entire accounting and back of house to uniform system of accounts
- Established positive net result, GOP, foodcost and beverage cost market conform
- Prepared cooperation and joined SLH
British West Indies, St. Lucia
This resort comprises of Mountain View Villas and Suites, Ocean View Villas and Suites on 350 acres of World Heritage site between the Pitons in the British West Indies
- Guidance, conversion and training from Hilton to new owner’s standards
- Planning of future $5 million renovation (currently managed by The Viceroy Hotel Group)
Dutch Caribbean, Bonaire
This fully equipped dive resort is overlooking the Caribbean Sea catering to every possible dive need.
- Planning and guidance of € 1 million renovation and re-organization of resort operation
- Management training and coaching to product position from 2* to 4* guest service level
- Contracting of KLM-airline crew hotel 2002 – 2005 (at present still intact)
- Guidance of market re-positioning through directly involved sales & marketing
Seychelles, Private Island
Formerly operated by Taj-Hotels, guests can savor a languid island ambience. Enjoy a relaxed sense of well-being and bonding with nature at the elegant sea facing villas designed in natural tones and textures
- Management training in daily resort operations
- Hospitality service enhancement through staff training and coaching
- Planning, guidance and implementation of back of the house re-organization
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